If you purchased your tickets on NBA All Star Weekend Charlotte website you saw a 125% money back guarantee. This is if a problem with your order you get full refund with an additional 25%. However, the cancelation of the event is not a problem. You still get 100% refund. Please contact your ticket broker in your confirmation email that you received.
As a valued Hornets fan, we wanted to make you aware of the NBA’s announcement today that Charlotte will no longer be hosting the 2017 All-Star Game in February. While we are disappointed by this decision, we understand the challenges around having All-Star Weekend in Charlotte this season and we are grateful that the league has provided an opportunity for us to host the event in the next available season in 2019.